Inquiry Privacy Notice

Aqua Robot Supply is the trading name used on this website. Beijing KYCloudTech LTD is responsible for the inquiry information described in this notice.

When you contact us directly, your inquiry may include your name, company, email or other contact details, country, equipment requirements and the information you choose to provide in subsequent correspondence.

International sales staff follow up on inquiries. They communicate with customers by email to discuss technical and project requirements and negotiate subsequent commercial terms.

Customer inquiries and email records are stored in company email and a customer-management system (CRM).

There is currently no fixed retention period for these records. This notice does not specify an automatic deletion schedule or a maximum storage period. For a question about your inquiry records, contact the privacy email below.

For equipment selection and quotations, we provide technical requirements to manufacturers or other partners. We do not pass customer names or contact details to those partners in that process.

This describes the selection and quotation process. It does not mean that all project material is anonymous, or that email, CRM, messaging or other service providers do not process information.

The inquiry forms currently displayed on this website are disabled design previews. They do not submit or store inquiry information. Publishing this notice does not enable form submission.

You can contact us directly by email or WhatsApp instead. Those external contact channels are separate from the website form preview.

This is a limited notice of our current sales-inquiry practice, not a complete description of all website or third-party service processing. Email and CRM provider identities, storage locations, and privacy-request or deletion procedures are not specified here.

This notice does not promise deletion, a request-response deadline, security certification or comprehensive regulatory compliance.